Michael J Mantz

To obtain a career where I can protect users and their data and further my understanding inthe Information Technology and Information Security fields.

Hello and thank you for viewing my online résumé. While I’ve had many different types of jobs, I have always been drawn to computer work. At the age of 12 I started tinkering with and exploring computers. I do not have any formal training with computers, not that I am opposed to it, but I have strived on my own to discover everything I can about them and their function. From creating websites to virus removal and programming I have sought my own answers and believe that my methods have given me a deeper understanding. This is why I believe a future in the Information Technology and/or Information Security field is where I should continue my journey.

Art Institute Chicago, IL 2004-2006

Studied Graphic Design and Multimedia

Hartford Union High School 1998-2002

Graduated 2002 with a focus in Technology and Visual Art

01. Certified Ethical Hacker Ec-Council 312-50 v7 May 2012

02. Social Media Marketing

Programming Languages: HTML, PHP, Javascript, CSS, some Python 3

Platforms: Windows xp/98/95,2000,NT,XP,Vista,7 Linux (BackTrack)

Software: Microsoft Office (All), DreamWeaver, Illustrator, Photoshop, FileZilla, Wireshark, NMAP, MySql,PHPMyAdmin, CPanel, TrueCrypt, Norton, AVG, ESET

Hardware: Laptops, Desktops, Routers & Switches (Non-Enterprise), Printers, Barcode Scanners

• Mantz Automation Sep 2001 - Current Hartford, WI

  Position: Technical Support
  Website design and management
  Created a secure company portal for employees
  General PC troubleshooting and advice

• Momentum Business Solutions LLC. June 2011 - January 2012 (Company disbanded) Slinger, WI

  Position: Website and Graphic Design
  Web Application Development
  Social media marketing and planning.
  Implementing QR tags for customers

• Camera Case Wireless Aug 2008-Jan2009 (Advanced to IT Coordinator position) Hartford, WI

  Position: Sales Associate
  Cash handling, device troubleshooting, customer interaction.

• Camera Case Wireless January 2009 - June2011 (Left for another job opportunity) Slinger, WI

  Position: IT Coordinator
  Installing and configuring firewalls with VPNs and port forwarding
  Installing and networking new workstations (Windows XP/Vista/7)
  Some VoIP system installation and management
  MySql Database schema design, database management, and PHP web application development
  Security system installation and configuration for remote viewing
  Packet sniffing and inspection of workstation log files for inappropriate web usage
  Website design and coding including PHP, HTML, CSS, and some Java
  Antivirus management and advanced configuration
  Remote file backup through ftp
  Encrypted volume management and mounting upon user authentication through TrueCrypt
  Windows patch management
  
  - Other general duties
  PC maintenance(hardware and software), file backups, graphic design, website maintenance,
  creating user policies, software installation, internet setup for each location, running wire,
  installing protected Wi-Fi hotspots, installing switches and hubs, port forwarding,
  enforcing computer usage policies, password strength enforcement, enforcing customer privacy
  policies by securing documents (physically) and encrypting digital files, training users on new
  software and VoIP system, discovering and implementing new productivity software.

• Steinmart Feb 2008 - June 2008 (Left to relocate back to WI) Tampa, FL

  Position: Stock room associate
  Stock management and tracking
  Mostly data entry and physical labor

• USA Baby 2007 - 2007 (Company closed its doors at our location) Tampa, FL

  Position: Stock room associate and delivery person Basically built and delivered furniture in the Tampa, FL area.

• Blockbuster Video 2002 - 2006 ('04 - '06 Seasonal) Menomonee Falls, WI/ Tampa, FL

  Position: Customer Service Representative Cash handling
  Customer interaction

• Wisconsin PC 2000 - 2002 (Left for College in Schaumburg, IL Art Institute) Slinger, WI

  Position: Computer Technician
  Built, repaired, and upgraded PCs
  Building included hardware compatibility matching and OS and software installation
  Virus removal, software installation, general troubleshooting
  
  
  
  

• Communications

  Good written and verbal presentation skills. I possess a strong ability to convey complexed ideas to others.

• Interpersonal Skills

  Able to get along well with co-workers and accept supervision. My pleasant disposition helps me get along with others with ease.

• Flexible

  I am always willing to test new theories or try new things. I accept the responsibility that someone in the IT field will often be in an "on call" status or may be required to travel.

• Attention to Detail

  Concerned with quality, "A quick fix isn't neccessarily a good fix". Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time. All of my programming is well commented.

• Hard-working

  My work ethic reflects my goals as a person. I enjoy knowing others feel they can reley on me to complete a task properly and on time.

• Customer Service

  Routinely handled as many as 50 customer interactions a day in a busy retail outlet. I have a natural ability for getting along with those I do not know and defusing volatile situations.

• Cash Sales

  Handled more than $2,500 a day on average when in a sales position. My drawers would never show more than a .0001 percent variance.
  
  
  
  

• Activities

  Learning more about computer hacking and techniques.
  Spending time with my family.
  Building Legos things with my children.

• Hobbies

  PC Gaming
  Creating my own web applications.
  Crafting new electronics.
  Travel